Privacy Policy

This Privacy Policy describes how Pixel Arcad handles personal information in connection with pixelarcad.com, purchases, customer accounts, and customer support.

The information involved depends on the features you use and the services enabled on the website.

1. Information We Collect

Relevant categories may include:

• Contact and delivery details: name, email, telephone number, billing address, and shipping address.

• Order and transaction information: purchases, payment status, transaction references, returns, refunds, and order history.

• Account information: login details, preferences, and settings if you create an account.

• Communications: information you provide in support requests or other messages.

• Device and usage data: IP address, browser and device details, pages visited, and interactions with the website.

Payment providers process payment information for transactions under their own privacy terms. Do not send complete card numbers, passwords, or other sensitive credentials by email.

2. Sources of Information

Information may come directly from you when you shop, create an account, or contact us; automatically through website technology; or from providers involved in processing payments, delivering orders, or operating the store.

3. How Information Is Used

We use information as relevant to:

• Process payments and fulfill purchases.

• Arrange delivery, returns, refunds, and support.

• Send order confirmations and other service messages.

• Maintain accounts and shopping preferences.

• Operate, secure, troubleshoot, and improve the website.

• Detect fraud or unauthorized activity.

• Keep records and meet applicable legal obligations.

Where marketing features are enabled and the required permission or other legal basis exists, information may also be used for promotional communications and advertising.

4. Cookies and Similar Technologies

Cookies and similar tools may support shopping carts, logins, security, preferences, and website operation.

Where analytics or advertising tools are enabled, those tools may also collect information about visits and interactions.

You can manage cookies through your browser and any privacy controls made available on the website. Blocking some cookies may affect shopping functionality. Required consent and opt-out choices depend on the technology used and applicable law.

5. Sharing Information

Information may be shared as necessary with providers involved in hosting, payment processing, shipping, customer support, security, and other store operations.

Where enabled and legally permitted, analytics or advertising partners may receive information associated with those services.

Information may also be disclosed when you request it, where required by law, to address fraud or legal claims, or in connection with a business transfer subject to applicable protections.

6. Retention and Security

We retain information for as long as reasonably needed for the purposes described here, including order administration, accounting, fraud prevention, legal obligations, and dispute resolution.

We use reasonable safeguards appropriate to the information handled. No internet transmission or storage system can be guaranteed completely secure.

7. Your Rights and Choices

Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information.

Where relevant, you may also have rights to object to certain processing or opt out of activities defined by law as selling, sharing, or targeted advertising, if those activities occur.

To submit a request, email contact@pixelarcad.com. We may need to verify your identity or an authorized agent’s authority. Requests are handled subject to applicable legal requirements and exceptions, without unlawful discrimination.

You may unsubscribe from promotional emails using the unsubscribe option provided. Essential messages about existing orders or accounts may still be sent.

Depending on applicable law, you may also be entitled to appeal a privacy decision or complain to a supervisory authority.

8. Children

The store is intended for purchases by adults. If you believe a child has provided personal information without appropriate authorization, contact us so we can review the situation and take appropriate action.

9. International Processing

Service providers may process information in countries other than your country of residence. Where applicable law requires safeguards for those transfers, those requirements apply.

10. External Websites and Updates

Other websites linked from our store have their own privacy practices. Review their policies before providing information.

We may update this policy to reflect changes in our practices or legal requirements. Revised versions will be published here, with additional notice where required.

11. Privacy Contact

Pixel Arcad
606 Lucerne Ave
Lake Worth Beach, FL 33460
United States

Email: contact@pixelarcad.com
Phone: +1 (754) 246-7981
Website: pixelarcad.com